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FAQs

Email Support: support@revxwellness.com

Call Support: (855) 828-4377

Product Specifications

What are the dimensions of each model? Will I fit?

The following are the inner dimensions of each RevX water container.

  • RevX Barrel - 38” L x 38” W x 36.5” H 
  • RevX Tub Classic - 50” L x 30” W x 26.5” H
  • RevX Tub Deluxe - 64" L x 30" W x 26.5" H
How much water does each model hold?
  • RevX Barrel - Minimum Line: 75 gallons. Maximum Line: 100 gallons
  • RevX Tub Classic - Minimum Line: 100 gallons. Maximum Line: 125 gallons
  • RevX Tub Deluxe - Minimum Line: 150 gallons.
What material are the inflatables made from?

They are made with Drop Stitch technology material. The side walls are made with high grade PVC tarpaulin material. There is a 3" air gap between the PVC layers for great insulation. Most people don’t even realize it is inflatable when using it because it is rock solid!

How much does this stuff weigh?

When deflated or inflated with no water:

  • RevX Barrel - 20 lbs
  • RevX Tub Classic - 22 lbs
  • RevX Tub Deluxe - 30 lbs

With water:

  • RevX Barrel - Up to 855 lbs
  • RevX Tub Classic - Up to 1065 lbs
  • RevX Tub Deluxe - Up to 1275 lbs

RevX Chillers:

  • RevX 1.0 HP Chiller - 74 lbs
  • RevX 1.5 HP Chiller - 85 lbs
  • RevX 2.0 HP Chiller - 95 lbs

RevX Sanitation Cabinets:

  • RevX Ozone Sanitation Cabinet - 38 lbs
  • RevX UV Sanitation Cabinet - 40 lbs
What is the maximum PSI each of these can be inflated to?

8 PSI

How sturdy are inflatable Tubs and Barrels when inflated to the maximum of 8 PSI?

The RevX Inflatables utilize the same material as inflatable stand up paddle boards and inflatable boats. It is built to support your full body weight on the edges. Most people don’t even realize it is inflatable when using it because it is solid as a rock.

What are the power electrical requirements?

Most RevX equipment requires a standard US 110-120v/60hz power.

RevX 2.0HP chiller requires US 220v/60hz power. 

For complete RevX bundles we recommend that a 15amp circuit be dedicated as it may trip the circuit breaker if shared with other large appliances such as a refrigerator. 

You will need a total of three (3) outlets to power the system: one for the RevX Chiller, another for the Water Pump, and another for the Sanitation Technology (Ozone Generator or UV Sanitizer).

How loud are the RevX Chillers?

When the RevX bundle reaches the set temperature, the system is silent. When cooling or heating the water, the fan creates about the same amount of noise as a standard household floor fan. The readings that we have documented range from 30-50 decibels. It is very quiet or silent.

Does the chiller have WiFi compatibility?

Our system currently does not offer WI-FI compatibility. We purposely excluded this feature from our design as there are security concerns around the APP that is commonly used with water chillers. These APPs are hosted on Chinese servers, exposing devices connected to your home network to security risks. RevX Chillers are designed to be connected to power 24/7/365 and with its intelligent software programming it will automatically manage your water temperature in the most efficient way possible. This way it saves you the most money on electricity and preserves the health life of internal components. For those who want to program a schedule for their chiller and not run it 24/7, you can connect the chiller to a smart plug. The control board has memory and will automatically turn on when it detects power and chill your water to your last Set Temperature.

How much electricity does the RevX System use?

Depending on the ambient temperature and electricity cost in your area, you should expect to spend $0.50 - $1 per day on electricity.

How fast can the chiller cool or heat the water?

Cool water from 80°F to 40°F

  • The robust RevX 2.0 HP Chiller - as little as 2 hours.*
  • The robust RevX 1.5 HP Chiller - as little as 3 hours.*
  • The powerful RevX 1.0 HP Chiller - as little as 4.5 hours.*

*Please note that ambient temperature, humidity, system insulation, water flow and water amount will affect these numbers.

Is the RevX water chiller and sanitation cabinet compatible with other Cold Bath systems?

Yes. RevX Chillers and Filtration Cabinets are engineered to be universal and will work with any water containers, Tubs, Barrels and many brands. If you have any questions feel free to reach out to us by email: support@revxwellness.com

Placement. Should I put you system outside or inside (Chiller, Sanitation Cabinet, and Water Container)?

These can be placed inside and outside! While our RevX Water Chillers and Sanitation Cabinets are weather resistant, we recommend keeping it in a covered or shaded area to maximize the efficiency and longevity of your system. 

Be cautious when operating in heavy rain as to maintain a dry plug and socket connection. The GFCI cord will protect the unit from any short circuiting but be sure that the socket is connected to ground. Do not operate RevX products in extreme temperatures such as below freezing while exposed to wind or above 100F in direct sunlight. 

Perfect for inside use as well. When indoors, please place it on flooring that is not susceptible to water damage and add a plastic tray underneath the RevX bundle. Our RevX Tubs/Barrels come with a thin mat so place it underneath the water container to catch any water that comes off of the user when they exit the water container.

Important: Please do not cover the front or back of the water chiller with anything while it's running as it needs to be able to get airflow so it can cool down, and always have empty space around the chiller. Refer to our user manuals for more information.

How cold or hot does the water actually get?

Our powerful chillers can achieve temperatures as low as 34°F and heat up the water to 104˚F*.

*Your experience could vary based on your ambient air temperature, system insulation and water quality.

How many layers are on the bottom of the tub?

The bottom is made of a durable three-layer insulation pattern: 2 layers of PVC Vinyl and1 layer .4” foam insulation.

Which Is Right For Me?

I like to cold plunge with another person at the same time, what do I choose?

We love that! We believe doing uncomfortable things with others builds a stronger bond, connection, and relationship.

You definitely want to go with the RevX Tub Deluxe for maximum leg room and space. This will fit two 6' people comfortably.

Which RevX chiller should I purchase, 1.0 HP or 1.5 HP?

If you plan on using the chiller in outdoor conditions where the temperature can reach 90ºF+, we highly recommend purchasing the 1.5HP model. The 1.5 HP chiller is specifically designed to handle higher temperatures and maintain optimal performance in such conditions. 

On the other hand, if you intend to set up the chiller in a lower-temperature or indoors, the 1.0HP version will be suitable for your needs.

RevX 2.0HP chiller is manufactured for higher water volume containers and for customers who want the best equipment possible.

Based on my height, which is best for me?

RevX Barrel - For people 6’4” and under

RevX Tub Classic - For people 6’5” and under

RevX Tub Deluxe - For people 7’2” and under

Which Sanitation Technology is better, UV or Ozone?

Both sanitation technologies are great and we explain the differences below but it really comes down to three (3) questions: 

1. Where are you going to have your cold plunge system? 

If inside, get UV. If outside you can do UV or Ozone.

2. Do you want the easiest out-of-the-box technology with no additional items? 

The UV sanitizer is connected to 24/7 power where the Ozone is only supposed to run 1 hour per day so you will need a smart outlet connector - we recommend this one myTouchSmart.

3. Do you want an additional skin/dermatological perk? 

Research shows with Ozone-infused water, your body absorbs the ozone through the pores of your skin, allowing it to penetrate deep into your tissues, organs, and cells. This process stimulates various physiological responses that promote health, vitality, and rejuvenation. We encourage you to do more research on this topic since we are not mad scientists here.

We have a nice comparison chart in our gallery photos, please review it and if you still have questions feel free to ask us.

I am a DIY'er and thinking about getting a chiller and sanitation cabinet. do I need your Tubing Kit as well?

Yes, our engineers highly recommend it. They put a lot of thought and design into practical use cases and ease of installation & maintenance. Our kit has all the required parts to connect your RevX Water Chiller to the RevX Sanitation Cabinet.

Maintenance

How does the water stay clean?

There are best practices that need to be followed to achieve clean water for a long period of time.

Best practices include:

Use a hose filter before filling up your water container

Rinse off before you use your system

Check water purity weekly by opening your sanitation cabinet and seeing if the water filter is a brown-ish color or has a lot of dirt/hair in it

Add food grade hydrogen peroxide weekly to your water about ⅓ of a cup

How often should the water be changed?

This is completely up to your discretion by looking at the water clarity but will also depend on your hygiene when plunging. Of course, you will still need to change your water filter every 1-2 weeks but that won't stop the water from getting a little murky after several weeks of plunging.

Based on your hygiene routine before plunging:

  1. You rinse off before plunging - change the water every 6-8 weeks
  2. You don't rinse off before plunging (e.g., you have hair gel, lotion, makeup, etc. on) - change the water every 2-3 weeks
How do you drain the system to put fresh new water in it?

The best and easiest way to drain water is to use RevX Cold Plunge Drain Pump. Ask us about it.

General

Does RevX offer Military Discounts?

Yes but you cannot combine it with other discounts, RevX Wellness™ offers military discounts through GovX ID. When you go to your cart, you will see a “GovX ID” button to verify with GovX ID to instantly unlock your savings (see screenshot link below). We thank you for your service! 🇺🇸

RevX Military Discount Screenshot

Can a RevX system be used in a commercial setting?

Yes, RevX system is equipped with commercial grade components that can handle constant use. If used in a commercial setting, the water maintenance protocol will change and filters will need to be cleaned and changed more regularly.

Why invest in a RevX System over other brands?

Because Cold Plunge is an investment and you want to purchase a system that will last similar to your home AC unit or a refrigerator, for years to come. 

We are on a mission to be the most affordable premium brand in the industry and we plan to achieve this by delivering the best price, best quality and best customer service. We listen and involve ourselves with our customers, our partners and affiliates, our manufacturing partners and competitors. We are continuing to add innovation value to this industry and respond to demand with premium affordable products.  

Our 🇺🇸 U.S. based team is always here to help answer your questions and support your wellness needs - (855) 828-4377

What if I want to cancel my order?

If you decide to cancel your order, you will be responsible for the transaction fee.

Transaction fees are as follows:

  • Visa, Mastercard, Discover, Apple Pay, Diners Club - 2.9%
  • Amex - 3.9%
  • Affirm/Other BNPL services - 5.99%
Where do you ship to?

We ship anywhere in the USA 🇺🇸. If you're interested in our products and live outside of our coverage zone please contact us at support@revxwellness.com

What if I’m not happy with my purchase?

We want you to be 100% satisfied with your purchase – that’s why we offer a 30-day Satisfaction Guarantee 😊. If you’re not happy with your product, please get in touch with us at support@revxwellness.com and we will do our best to rectify the situation or arrange a return. Fees apply, please see our RevX Refund & Return Policy: LINK

Does RevX Wellness have customer support?

Yes, pride ourselves on with best-in-class customer support with a full time customer support team accessible via chat, email, phone, and even FaceTime support. You can call our support number and talk to a real human!

Can you make me a custom barrel, tub, chiller, product, system?

If you have a custom request, please send us a message to support@revxwellness.com and we'd be happy to discuss options in fulfilling your specific needs!

How long does shipping take?

If we're not sold out, orders will ship within 1-2 business days from our warehouse in Southern California. Tracking details along with an estimated delivery date will be emailed to you but generally here is what you can expect:

  • 2-4 business days to the West Coast
  • 3-4 business days to the Midwest
  • 4-5 business days to the East Coast
  • 10-15 business days to Hawaii (via Matson vessel)
How is the system shipped?

RevX products ship in separate boxes. In some cases (e.g., the RevX Cold Plunge Bundles) we will ship it on a pallet, in this case you will be informed for a delivery schedule and a truck driver will lower your pallet down from the truck and use a wheeled forklift to drop it in front of your garage or driveway.

What if something breaks outside of my warranty period?

We strongly recommend an extended protection plan for your RevX Chillers, this way you can have a piece of mind for up-to 5 years and that your most expensive investment within the system is protected. 

If something stops working after your warranty period, please reach out to us directly with the details of your situation. We will try our best to help you get you back up and running! Our promise: If you are being reasonable, we will be reasonable too.

What is covered by warranty?

RevX offers a standard limited one-year warranty (from the date they were purchased) on all supplied products. 

We will repair or replace your product should it become defective within one year of the purchase date. Standard manufacturing defects are covered - misuse or wear & tear is not covered. Our support team is on standby to help you through any issues you may have during or after your warranty period. 

Learn more about our warranty by clicking here: LINK

We offer EXTENDED PROTECTION PLANS for RevX Water Chillers only.

CONTACT US

Still can't find what you're looking for or have a question?

Chat with our live support team below. If a team member is not available, we will get to your question and send the answer to your email.

Email: support@revXwellness.com

Phone: (855) 828-4377

Operating Hours: 7 AM - 6 PM (Pacific Time)